Політика доставки

ORDER PROCESSING: Please allow 1-3 days for in stock items to process your order, custom orders generally take 2-4 weeks. STORE PICKUP - 19759 SE Sunnyside rd, Damascus, OR 97089. Orders can be picked up daily, from 7am to 4pm. An email will be sent when your order is ready for pickup. 

 

LOCAL DELIVERY  During checkout, enter your address and choose the ship option. Click the "continue to  shipping" button. Local delivery is available for addresses within [insert distance] of our shop.  If the local delivery option does not show up during checkout, your order may not eligible for  local delivery.  Please give us time to prepare your order, some in stock items can be delivered between 1-2 days and custom orders may take longer.  When your order is ready for delivery, you will receive a call or text about delivery eta's.  

DOMESTIC SHIPPING RATES AND ESTIMATES:  For calculated shipping rates:  Shipping charges for  your order will be calculated and  displayed at checkout. Some bulky items that require special freight may incur additional charges as the shipping calculator at checkout is just an estimate. To address this, please email us at sales@gutterall.com your intended order and we will shop the best freight rates before you place the order.

 

REFUNDS,, RETURNS AND EXCHANGES  We accept returns up to 30 days after delivery, if the item is unused and in its original  condition, and we will refund the full order amount minus a 15% restock fee and the shipping costs for the return.  In the event that your order arrives damaged in any way, please email us as soon as possible  at sales@gutterall.com with your order number and a photo of the item’s condition. We  address these on a case-by-case basis but will try our best to work towards a satisfactory  solution.  If you have any further questions, please don't hesitate to contact us at sales@gutterall.com.